Contact Information
+919610100127 , +919001600127
+919610100127
sales@unisafesecurities.com
38, Nand Vihar Colony, Tonk Road, Near Pinjarapol Gausala, Sanganer, Jaipur, Rajasthan 302033 - India

Refund Policy

Last Updated: 23 August 2025

At Unisafe Securities, we want you to be completely satisfied with your shopping experience and the security solutions you purchase from us. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

  • All purchases made from Unisafe Securities are considered final once an advance or full payment has been made.

  • We do not generally offer refunds for products or services once the project or installation has commenced.

2. Eligibility for Refund

A refund may be considered only in the following cases:

  • If the product delivered is defective or damaged upon arrival and reported within 7 days of delivery.

  • If the wrong product has been delivered by mistake.

  • If services paid for cannot be provided due to reasons solely attributable to Unisafe Securities.

Refunds will not be applicable under the following circumstances:

  • If the client changes their mind after placing the order.

  • If the project has already started or equipment has been installed.

  • For issues arising from third-party equipment, internet connectivity, or customer-provided infrastructure.

3. Process for Requesting a Refund

To request a refund, you must:

  1. Contact our support team at info@unisafesecurities.com within the specified period.

  2. Provide proof of purchase (invoice/receipt) and details of the issue.

  3. Return the product in its original packaging (if applicable).

All refund requests will be reviewed, and approval will be at the sole discretion of Unisafe Securities.

4. Refund Method & Timeline

  • If approved, refunds will be processed within 7–14 business days.

  • Refunds will be credited to the original payment method used at the time of purchase.

5. Non-Refundable Items

  • Customized or specially ordered products.

  • Installation and service charges.

  • Advance payments are made to initiate a project.

6. Contact Us

For questions regarding our Refund Policy, please reach out to us:

Unisafe Securities
Website: www.unisafesecurities.com
Email: info@unisafesecurities.com
Phone: +919001600127